Contacts, guidance and resources

Mae’r dudalen yma ar gael yn Gymraeg.

The Domestic RHI enquiry line will be closed from 12.30pm on Friday 22 September and all day on Monday 25 September for the bank holiday in Scotland. During this time you can email domesticrhi@ofgem.gov.uk and we will contact you as soon as possible.

 

The Government introduced new regulations on 20 September 2017. For information on what the Government changes mean for you, please see our changes to the scheme webpage.

What are you looking for?

A specific document or guide material? Visit our Documents and videos page.

A glossary to read more about an individual term? Our key terms should help.

The latest stats on the scheme? Have a look at our Public reports and data.

Current and historical tariff rates? You can find these on our Tariffs and payments webpage.

Who to contact to make a complaint about us, the service we provide, or request a review of a decision that we’ve made? Our Reviews and complaints page will explain how.

Who to contact if you’ve got a complaint or issue about someone other than us, such as your installer or contractor? We’ll point you in the right direction on our Who to contact webpage.

Next steps

To find out more, see:

Thinking about applying?

Already a participant?