Ofgem warns suppliers over forcible prepayment meter installationsSuppliers must only install prepayment meters by force to recover debt as a last resort, as research shows some suppliers are using such tactics too often.
Consumers to receive automatic compensation for switching problemsSuppliers will be required to automatically compensate customers if their switch goes wrong, under Ofgem proposals announced today.
Ofgem welcomes Western Power Distribution’s £77m voluntary payment to consumersSince last spring energy network companies have made voluntary contributions to consumers totalling £700m.
Ofgem warns suppliers over forcible prepayment meter installations
Suppliers must only install prepayment meters by force to recover debt as a last resort, as research shows some suppliers are using such tactics too often.
Consumers to receive automatic compensation for switching problems
Suppliers will be required to automatically compensate customers if their switch goes wrong, under Ofgem proposals announced today.
Ofgem welcomes Western Power Distribution’s £77m voluntary payment to consumers
Since last spring energy network companies have made voluntary contributions to consumers totalling £700m.