Ofgem proposes price cap to give 11 million customers a fairer deal for their energyOver 11 million more households on poor value default tariffs would be protected from being overcharged under proposals announced by Ofgem.
British Gas pays out £2.65 million over invalid exit fees and overchargingBritish Gas wrongly informed 2.5 million customers that exit fees were chargeable and incorrectly charged them to 1,698 fixed deal customers.
Power cuts: Help and compensation under the Guaranteed StandardsFind out your rights to pay outs if you have a power cut.
Ofgem proposes price cap to give 11 million customers a fairer deal for their energy
Over 11 million more households on poor value default tariffs would be protected from being overcharged under proposals announced by Ofgem.
British Gas pays out £2.65 million over invalid exit fees and overcharging
British Gas wrongly informed 2.5 million customers that exit fees were chargeable and incorrectly charged them to 1,698 fixed deal customers.
Power cuts: Help and compensation under the Guaranteed Standards
Find out your rights to pay outs if you have a power cut.