Ofgem proposes price cap to give 11 million customers a fairer deal for their energyOver 11 million more households on poor value default tariffs would be protected from being overcharged under proposals announced by Ofgem.
British Gas pays out £2.65 million over invalid exit fees and overchargingBritish Gas wrongly informed 2.5 million customers that exit fees were chargeable and incorrectly charged them to 1,698 fixed deal customers.
Eight times as many people get a better deal in Ofgem’s collective switch trialCustomers who switched to a new tariff in the trial averaged savings of around £300. Ofgem plans larger collective switch trial for this autumn
Ofgem proposes price cap to give 11 million customers a fairer deal for their energy
Over 11 million more households on poor value default tariffs would be protected from being overcharged under proposals announced by Ofgem.
British Gas pays out £2.65 million over invalid exit fees and overcharging
British Gas wrongly informed 2.5 million customers that exit fees were chargeable and incorrectly charged them to 1,698 fixed deal customers.
Eight times as many people get a better deal in Ofgem’s collective switch trial
Customers who switched to a new tariff in the trial averaged savings of around £300. Ofgem plans larger collective switch trial for this autumn