Welcome to Ofgem - the energy regulator for Great Britain

Emergency measures are in place to support you this winter. Call your supplier to agree a payment plan and get help, including top up prepay meter credit. Citizens Advice and Advice Direct Scotland can also give further support.

Not sure who your provider is? A recent energy bill will hold this information, but these services can also help.

Guidance on how business energy contracts work, how to choose a tariff or supplier and who to contact for extra help or make a complaint.

Information on licensing, including how to apply for a licence, the conditions of our licences and lists of currently licensed companies.

Information on how we monitor company activity and ensure redress or penalty where there is inappropriate behaviour or breach of licence.

Share your views and have your say in our consultations and calls for input. You can also access a searchable index of all our forums and working groups.

Access detailed information on all of the current and historical programmes of work carried out by our policy and regulatory directorates.

Lists of our policy and regulatory publications arranged by company, licence, sector and industry code.