Ofgem orders Symbio Energy to make £450,000 payment into Government renewables schemes

Press release

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Ofgem is issuing Symbio Energy with a provisional order, which compels it to pay around £450,000 in full for a government environmental scheme.

The Feed In Tariff (FIT) scheme (1), which is administered by Ofgem, provides payments to owners of small-scale renewable energy generators, and is funded through compulsory levies on suppliers (2).

Any supplier that fails to pay its payment by the deadline of 11 August 2021 is in breach of the rules of its supply licence (3).

Symbio has failed to make its Year 12 Quarter 1 FIT payment by the deadline and has told Ofgem it will pay on 3 September, over three weeks late. This will delay the distribution of this money to generators and suppliers.

At the same time, Ofgem is consulting on a final order requiring Symbio to respond to a request for information on the supplier’s cash flow forecasts. The request follows its failure to make previous deadlines for payment into Government renewable schemes. This kind of request for information is common and routine for Ofgem to issue.

If Symbio fails to comply, it could end up having its licence revoked and Ofgem may open a formal investigation into the potential non-compliance, which could result in the supplier paying a penalty.


Notes to editors

  • More details on the Final Order and Provisional Order
  • The Feed-in Tariffs scheme is a government programme designed to promote the uptake of smaller scale renewable and low-carbon electricity generation. It requires participating electricity suppliers to make payments on both generation and export from eligible installations. Ofgem administers the scheme on behalf of government.
  • The FIT levelisation process is the mechanism by which the cost of the FIT scheme is apportioned across Licensed Electricity Suppliers. The cost is apportioned based on each supplier's share of the Great Britain electricity market, whilst taking into account any payments they have made to FIT generators.
  • SLC 33 stipulates that all licensed electricity suppliers that have supplied electricity in Great Britain, within the relevant FIT year or quarter are obligated to participate in the FIT levelisation process. They have to declare the amount of electricity they have supplied and make a financial contribution towards the scheme in proportion to this.
  • Provisional and Final Orders may be made by the Authority to secure compliance with regulatory obligations. A provisional order usually takes effect immediately (for a maximum of three months, unless confirmed) while a final order is subject to a three-week consultation period. The Authority can further enforce a provisional or final order by way of a High Court injunction, or (in some circumstances) by revoking the supplier's licence.


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Ruth Somerville: 020 7901 7460 / 07990 139504 ruth.somerville@ofgem.gov.uk

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