We are making it easier for you to understand and choose the way you get your energy supply with simpler choices, clearer information and fairer treatment. Find out more in our short video.
Simpler Clearer Fairer
Four core tariffs for gas and electricity from each supplier, a single standing charge, advanced notice of when your fixed deal ends and more.
From 31 March 2014 you will get clearer bills and an annual statement showing what you have paid and what you owe, details of your supplier’s cheapest deal and a summary of your energy usage.
Suppliers must follow our new standards of conduct, which means they must treat you fairly and honestly and not give you misleading information.
It’s getting easier to get a better deal on your energy – find out more in our 60 second film.
A step-by-step guide to what we are doing to simplify the energy market and when these reforms begin to bite.
An A-Z of commonly asked questions and answers.
Guidance on simpler choices, clearer information and fairer treatment specific to micro-businesses.
A summary of the final proposals and new standards of conduct relevant to suppliers and details of our industry working groups.
How to find full historical information and publications on the Retail Market Review and its predecessor, the Energy Supply Probe.