Energy price cap programme of work for 2024 and 2025

Correspondence and other

Publication date

Industry sector

Supply and Retail Market

This letter sets out an update to our programme of work, outlining work we intend to carry out over the next 1-2 years. It is important that we set out a clear and transparent programme of work to manage expectations on the work we intend to carry out and provide confidence in our setting of the cap. This is particularly important as the cap continues to be in place for a longer period of time than intended when it was introduced.

In this letter, we set out the wider strategic context and Ofgem’s work to support customers in the retail market, background on the framework for setting and updating the cap, key updates in workstreams since the previous programme of work update and a table of workstreams with intended delivery dates.

This programme of work also gives an opportunity for stakeholders to raise areas they think we should be reviewing and areas we should deprioritise. Please see the letter for details on how to share views.