In Britain’s energy market, suppliers compete on price and service to win customers. In setting their prices, suppliers will seek to cover their costs and to make a profit. They face pressure to keep their prices and costs down, or else risk losing customers to their rivals.
With the exception of updating the price cap protecting prepayment customers (effective from April 2017), Ofgem does not have a role in setting energy prices, nor do we regulate suppliers’ profits. We cannot predict what prices companies will set and when prices will change – these are decisions taken by the suppliers themselves.
We do have a role to provide impartial and authoritative data about the energy market. As part of this, we publish information about the prices that households pay for their energy, the profits suppliers make and the trends in the industry costs that suppliers face. This helps to improve transparency around trends in prices, and what may be driving them.
We are also working to facilitate a more competitive, dynamic energy market, with more engaged consumers. Over time, we expect the changes we make to the retail markets to increase the competitive pressure that suppliers face, and so help to keep energy prices down.
In the charts below you can view recent trends in prices for domestic customers split by tariff type and payment method, and trends in suppliers’ domestic pre-tax profit margins. Select the 'more information' tab in the chart for a summary of the latest trends and details of the methodology used.
You can find further information on trends in prices and profits in our reports on the retail and wholesale energy markets, and on our page Understanding the profits of the large energy suppliers.
To provide insight into the most recent developments in the costs suppliers face, we publish a Supplier Cost Index.
The index tracks ongoing trends in wholesale costs, network costs and the charges to suppliers associated with government programmes that are designed to, for example, help ensure security of supply, deliver low carbon electricity and energy efficient homes, and provide direct financial support to the fuel poor.
Note that while the index gives insight into current and future cost pressures, it is neither able nor intended to predict what prices suppliers will set or when these will change. The costs that individual suppliers incur in supplying their customers may vary significantly from the index. For example, while the index reflects the level of wholesale prices in the month prior to the update, some companies may buy energy for their customers over an extended period of time to smooth their costs.
Information on suppliers’ realised costs is available in the financial statements published by the six large energy suppliers. See Understanding the profits of the large energy suppliers.
Supplier Cost Index
Select a chart for our estimates of the latest trends in the cost index, and what is behind these.
At-a-glance summary: January 2017
- The Supplier Cost Index is around 15% higher in January 2017 compared to a year earlier. The steep rise in the second half of 2016 follows a long period of falling costs between the start of 2014 and early 2016. Reductions over that period were much larger for gas than electricity. The overall index remains below its level at the start of 2014.
- The recent increase is primarily because of a significant increase in wholesale gas and electricity prices for the coming 12 months. Wholesale electricity prices saw a particularly notable increase in October and November 2016, before falling back in December. This was caused by tighter forecast capacity margins in electricity generation, higher wholesale electricity prices in the French market, and higher commodity prices - particularly for coal.
- It is common among the large suppliers to purchase energy for customers on their ‘standard variable’ tariffs over an extended period (up to two years or more). This causes their costs to increase at a slower pace in times of rising wholesale prices, and to fall at a slower pace when wholesale prices are falling. As a result, these suppliers are likely to have been somewhat insulated from the recent wholesale price increases. For example, we expect that for a supplier that purchased its energy on a rolling basis over 18 months, the expected cost of supplying a dual fuel customer would be only slightly higher than a year earlier, and still significantly lower than two years ago.
- As well as rising wholesale prices, the index has also been pushed up - although to a much lesser extent - by an increase in the expected charges to suppliers associated with government programmes, particularly those supporting renewable and low carbon electricity generation. Specifically, there have been increases in the expected costs of the Renewables Obligation scheme, and costs to suppliers associated with Contracts for Difference are also expected to rise over the next 12 months, as more of these contracts reach their start dates. Further upwards pressure has been created by the end of the £12 government electricity rebate, while the expected costs of the Energy Company Obligation have fallen.
- Note that these direct costs to suppliers in relation to government programmes reflect only part of their impact on suppliers’ costs and consumer bills. For example, the Energy Company Obligation supports the installation of energy efficiency measures, which are expected to reduce energy consumption and so lower bills (opens another website). Because the cost index is calculated for a fixed level of consumption, this effect is not reflected in the index.
- We expect some additional upward pressure on suppliers’ costs in 2017. The index currently excludes Capacity Market payments, introduced to help secure electricity supplies, which are expected to start in October 2017. It also excludes the impact of the proposed exemption of energy intensive industries from payments for environmental programmes, expected to be introduced from April 2017. We will include these factors in future updates of the cost index.
- We calculate the Supplier Cost Index by estimating trends in network charges, wholesale prices and the charges to suppliers associated with government programmes (note that in some cases, these government charges only apply to large and medium-sized suppliers). These estimates are then combined with information on the relative scale of each of these categories of cost to calculate the trend in the overall Supplier Cost Index.
- The index reflects estimated expected annual costs, covering the 12 months from the time of each update, based on the best information available at the time. So, for example, the value of the index for January 2017 will reflect estimated costs for the period 1 January 2017 to 31 December 2017, expressed relative to estimated expected annual costs as of the base period (1 January 2014 to 31 December 2014).
- As the estimates are forward-looking, they therefore rely on forecasts and assumptions, and so will be subject to uncertainty. Information on suppliers’ realised costs is available in the financial statements published by the six large energy suppliers. See Understanding the profits of the large energy suppliers.
- The index does not include suppliers' ‘back-office’ operating costs (such as the costs of billing or metering – including the costs of the smart meter rollout) or their profit margins, which suppliers will seek to cover when setting their prices. We are working to facilitate a more competitive, dynamic energy market, with more engaged consumers. Over time, we expect the changes we make to put more pressure on suppliers to keep such back-office costs down.
- The index is based on trends in the average prices of wholesale gas and electricity forward contracts in the month prior to the update. Suppliers will take different approaches to purchasing their wholesale energy, and many will buy their energy over an extended period. The index does not seek to estimate any impact this may have on a supplier’s costs.
- Other elements of costs are also likely to vary across individual suppliers. For example, suppliers may have some flexibility in how they meet their obligations under government programmes. Network charges will vary between suppliers depending on things like the regional profile of their customer base.
- The index is calculated for a customer with typical consumption, which we have held fixed over time to increase comparability with trends in suppliers’ prices (which are also typically expressed for a given level of consumption). In fact, energy use will vary from one year to the next, depending on temperatures. Energy use is also subject to long-run trends, for example as a result of increasing energy efficiency. Trends in consumption will also have a significant impact on the size of customers’ bills.
Further details of how we calculate the index are provided in our methodology document.
We are always looking for ways to improve our data. If you have feedback, please contact us at email@example.com.
Below you can view publications and updates relating to our monitoring of suppliers' costs, and earlier monitoring under the Supply Market Indicator.