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The Retail Market Review: Domestic Proposals

Consultation status:
Closed (with decision)
Publication date:
Closing date:
Topic:
Gas supply
Electricity supply
Industry sector:
Supply and Retail Market

This document sets out Ofgem’s proposals and draft impact assessments to enhance competition and improve effective customer engagement in the retail energy market

Respond name

Jemma Baker

Respond email

Main document

The Retail Market Review: Domestic Proposals [PDF, 890.82KB]

Subsidiary documents

The Retail Market Review: Draft Impact Assessments for Domestic Proposals [PDF, 775.97KB]
Tariff Comparability Qualitative Research [PDF, 1.24MB]
Tariff Comparability Qualitative Research - Appendices [PDF, 579.62KB]
Energy bills, annual statements and price rise notifications; advice on the layout and the use of language. [PDF, 421.38KB]
Tariff Comparability Quantitative Research [PDF, 783.56KB]

Response documents

Energy UK (ERA) Frontier Economics Report [PDF, 642.74KB]
Energy UK (ERA) Standards of Conduct response [PDF, 206.98KB]
RMR domestic informal responses [ZIP, 0.97MB]
First Utility covering letter [PDF, 260.88KB]
First Utility reponse [PDF, 380.48KB]
Energy UK (ERA) response [PDF, 162.39KB]
Energy UK (ERA) covering letter [PDF, 414.49KB]
British Gas response [PDF, 551.15KB]
Scottish Power response [PDF, 461.72KB]
Scottish Power covering letter [PDF, 78.67KB]
RWE npower response [PDF, 148.91KB]
SSE covering letter [PDF, 177.85KB]
SSE summary [PDF, 507.90KB]
SSE appendix [PDF, 899.34KB]
Scottish Power Oxera report [PDF, 327.34KB]
Scottish Power YouGov report [PDF, 1.63MB]
Welsh Government response [PDF, 86.73KB]
Which? response [PDF, 417.26KB]
Age UK response [PDF, 155.01KB]
Centre for Competition Policy response [PDF, 356.52KB]
Citizens Advice Bureau response [PDF, 46.08KB]
Consumer Focus response [PDF, 1.10MB]
Consumer Focus Wales response [PDF, 215.69KB]
Ebico response [PDF, 375.17KB]
EDF response [PDF, 197.40KB]
Energy Action Scotland response [PDF, 199.08KB]
Fuel Poverty Advisory Group for England response [PDF, 841.48KB]
Good Energy response [PDF, 390.31KB]
National Energy Action response [PDF, 126.35KB]
National Energy Foundation response [PDF, 15.09KB]
Ovo Energy response [PDF, 268.34KB]