Introducing a zero standing charge energy price cap variant

Consultation
  • Upcoming
  • Open
  • Closed (awaiting decision)
  • Closed (with decision)
Publication date
Closed date

Topic

Standing charges
Industry sector
Supply and Retail Market
Licence type
Electricity Supply Licence
Gas Supplier Licence

Updated 24 July 2025

Details of outcome

We asked for feedback on a new zero standing charge option within the energy price cap.

We received responses from 51 organisations, including 15 from suppliers, 28 from charities and consumer groups and 8 from industry bodies. There were also over 10,000 responses from organised consumer campaigns and over 250 individual consumer responses. 

Respondents generally supported giving consumers more flexibility and control, with consumer groups especially valuing a zero standing charge option for low-usage households.

However, concerns were raised about adding complexity, implementation challenges, and the need for transparent, fair cost allocation. Suppliers emphasised financial risks and called for evidence-based tariff modelling to guide future decisions.

We are looking at introducing a requirement that energy suppliers must offer at least one lower standing charge offer. This should be available at all times and in all regions of the UK. It is subject to consultation and if implemented, the change would come into effect by January 2026.

We believe this approach will allow consumers to access more flexible and transparent pricing options quicker. It will also give suppliers the freedom to design tariffs that best meet their customers' needs.

Read the full outcome

View our summary of responses and responses published with our online consultation

Read about our next steps on the standing charges energy price cap variant

Original consultation

We are seeking views on a new zero standing charge option within the energy price cap which will give household bill payers more choice in the energy market.

Who should respond

We would like to hear from energy suppliers and consumer groups. We would also like to hear from industry groups and network companies.

Background

In August 2024, we asked for feedback on options to reduce household standing charges. We found that many consumers wanted us to reduce, significantly change or remove standing charges entirely. 

Many of these consumers shared that they would prefer to pay for their energy based only on use (unit rates) rather than also paying a standing charge. In general, they wanted more choice and control over how they pay for their energy costs. 

We are looking to create a zero standing charge option that allows consumers to choose how they contribute to these costs. In our consultation, we explain the different ways this could work and other details, such as how consumers might get onto the tariff. 

Why your views matter

Your feedback will help us understand how this new variant could work, if the proposed tariff options are suitable or whether alternative options should be considered. If implemented, consumers could choose to opt into it from next winter.

How to respond

This online consultation closed on 20 March 2025.