Non-domestic best practice guide for security deposits

Correspondence and other

Publication date

Industry sector

Supply and Retail Market

Licence type

  • Electricity Supply Licence
  • Gas Supplier Licence

Security deposits are one way in which suppliers manage their risk exposure when they determine a non-domestic consumer carries some credit risk. The use of security deposits can be a useful way to ensure a consumer is still able to receive an offer for supply. We are publishing this Best Practice document to guide suppliers and consumers on the practices we wish to see followed.