Decision report for 2009.10 Electricity Distribution Customer Service Reward Scheme

Publication type:
Reports, plans and updates
Publication date:

The electricity distribution customer service reward scheme is designed to encourage DNOs to provide better service to consumers in areas that cannot be easily measured or incentivised.

Main document

Decision report for 2009.10 Electricity Distribution Customer Service Reward Scheme [PDF, 124.33KB]

Subsidiary documents

Western Power Distribution CSR Entry Form for the 2008-09 Customer Service Reward Scheme [PDF, 29.68KB]
CE Electric company profile for 2009.10 electricity distribution customer service reward scheme [PDF, 251.22KB]
CE Electric Wider Communications (WC) entry form for 2009.10 electricity distribution customer service reward scheme [PDF, 120.13KB]
CE Electric Wider Communications (WC) submission for 2009.10 electricity distribution customer service reward scheme [PDF, 445.86KB]
Central Networks Corporate Social Responsibility (CSR) submission for 2009.10 electricity distribution customer service reward scheme [PDF, 88.32KB]
CN Corporate Social Responsibility (CSR) submission for 2009.10 electricity distribution customer service reward scheme [PDF, 671.11KB]
Central Network introductory page for 2009.10 electricity distribution customer service reward scheme [PDF, 242.77KB]
Central Networks Wider Communications (WC) entry form for 2009.10 electricity distribution customer service reward scheme [PDF, 94.37KB]
Central Networks Wider Communications (WC) submission for 2009.10 electricity distribution customer service reward scheme [PDF, 690.09KB]
EDFE Corporate Social Responsibility (CSR) submission for 2009.10 electricity distribution customer service reward scheme [PDF, 328.96KB]
EDF Energy Corporate Social Responsibility (CSR) submission for 2009.10 electricity distribution customer service reward scheme [PDF, 696.37KB]
EDF Energy Wider Communication (WC) entry form for 2009.10 electricity distribution customer service reward scheme [PDF, 333.75KB]
EDFE Wider Communication (WC) submission for 2009.10 electricity distribution customer service reward scheme [PDF, 677.41KB]
Electricity North West Ltd Corporate Structure for 2009.10 electricity distribution customer service reward scheme [PDF, 25.07KB]
Electricity North West Ltd Corporate Social Responsibility (CSR) entry form for 2009.10 electricity distribution customer service reward scheme [PDF, 43.79KB]
Electricity North West Ltd Corporate Social Responsibility (CSR) submission for 2009.10 electricity distribution customer service reward scheme [PDF, 1.39MB]
Electricity North West Ltd Wider Communication (WC) entry form for 2009.10 customer service reward scheme [PDF, 49.45KB]
Electricity North West Ltd Wider Communication (WC) submission for 2009.10 electricity distribution customer service reward scheme [PDF, 1.38MB]
SP Wider Communication (WC) and Corporate Social Responsibility (CSR) entry forms for 2009.10 electricity customer service reward scheme [PDF, 563.55KB]
Scottish Power Wider Communication (WC) and Corporate Social Responsibility (CSR) submissions for 2009.10 electricity customer service reward scheme [PDF, 749.21KB]
Scottish and Southern Energy Corporate Social Responsibility (CSR) submission for 2009.10 electricity customer service reward scheme [PDF, 862.82KB]
SSE Introductory page for 2009.10 customer service reward scheme [PDF, 169.43KB]
Scottish and Southern Energy Wider Communication (WC) entry form for 2009.10 electricity distribution customer service reward scheme [PDF, 126.79KB]
Scottish and Southern Energy Wider Communication (WC) submission for 2009.10 electricity distribution customer service reward scheme [PDF, 736.55KB]
WPD Company Profile for 2009.10 electricity distribution customer service reward scheme [PDF, 719.72KB]
Western Power Distribution Corporate Social Responsibility (CSR) submission for 2009.10 electricity distribution customer service reward scheme [PDF, 531.15KB]
Western Power Distribution Wider Communication (WC) submission for 2009.10 electricity distribution customer service reward scheme [PDF, 673.73KB]
Western Power Distribution Wider Communication (WC) entry form for 2009.10 electricity distribution customer service reward scheme [PDF, 26.42KB]
Scottish and Southern Energy Corporate Social Responsibility (CSR) entry form for 2009.10 electricity distribution customer service reward scheme [PDF, 114.87KB]
CE Electric Corporate Social Responsibility (CSR) submission for 2009.10 electricity distribution customer service reward scheme [PDF, 402.03KB]
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