Switching Programme - Operational Choreography

Reports, plans and updates

Publication date

Industry sector

Supply and Retail Market

The product sets out the processing time periods for key events (system transactions) for CSS and the supporting systems in the new switching arrangements that are required to ensure the timely execution of a customer switch.

Stakeholders are invited to provide comments on this products by 23 November to the Switching Programme In-Box (switchingprogramme@ofgem.gov.uk) with ‘E2E Product Comments’ as the Subject Title.