Search

Supply licensee governance arrangements guidance

Publication type:
Consultation
Status:
Closed (with decision)
Publication date:
Last updated:
Closed date:
Topic:
Financial resilience in the energy retail market, Electricity supply, Gas supply
Industry sector:
Supply and Retail Market
Licence type:
Electricity Supply Licence,
Gas Supplier Licence
Show all updates

Outcome of our consultation seeking views on our proposal to strengthen guidance for supply licensee governance arrangements.

Details of outcome

The guidance focused on board effectiveness, transparency, included example scenarios and would be introduced under the Operational Capability Principle and Milestone Assessment guidance. 

Following stakeholder feedback, we have decided to proceed with the guidance. We have taken a proportional approach offering flexibility, recognising that supply licensees of varying sizes and maturity have differing governance models and a one size fits all approach is not appropriate.  

This guidance is designed to support supply licensees in reviewing and strengthening governance arrangements in a way that enables responsible growth and delivers better outcomes for consumers.

Read the full outcome

Decision: Guidance on Supply Licensee Governance Arrangements [PDF, 193.88KB]
Supply licensee governance arrangements guidance consultation responses [ZIP, 2.51MB]

Original consultation

We are consulting on new guidance to strengthen supply licensee governance arrangements. Following the guidance will help to build greater financial resilience in the sector. 

We want to ensure energy supply licensees have effective governing bodies through mechanisms such as:

  • independent oversight
  • conflict of interest management
  • providing transparency of their governance arrangements

These proposals aim to support better decision making across the market. Your views will help us determine the best way to proceed. 

All updates

20 November 2025 added outcome of consultation and links to updated guidance.