Here you can view the profiles and biographies of our partners and directors. For the E-Serve leadership team, the autonomous arm of Ofgem delivering green energy and social schemes on behalf of government, see Ofgem E-Serve: Our people.
Dermot joined us as chief executive officer in March 2014. He brings with him extensive leadership experience in energy regulation, market competition and the protection of consumers' interests having most recently been Commissioner at the Commission for Energy Regulation in Ireland from May 2008 and its Chair since May 2011. Prior to this, he was senior economic adviser at the Commission for Communications Regulation and was manager of the mergers division for the Irish Competition Authority. A graduate of Trinity College Dublin, he undertook further study at Yale where he gained a PhD in Economics. He has lectured at the University of London, specialising in the areas of market structures and firm performance.
Kersti is the partner for Networks, with responsibility for regulated networks and the RIIO price controls. She is also Head of Ofgem in Scotland with responsibility for liaising with key Scottish stakeholders and managing Ofgem’s office in Glasgow. . Prior to these roles she headed the Research and Analysis team in the Markets division where she was responsible for competition analysis, market surveillance and security of supply.
Before joining Ofgem, Kersti was a senior economic advisor at the Treasury where she was responsible for the medium term growth forecast. Prior to that she was a lecturer in economics at Oxford University
Eleanor Warburton is associate director for external relationships and internal communications at Ofgem. Her responsibilities include political relationships with Westminster, Scotland and Wales, stakeholder strategy and relationships, as well as Ofgem’s internal communications and correspondence.
Eleanor joined Ofgem in 2016 from DECC, where she was responsible for DECC’s policies on gas wholesale markets, security and networks and also led HMG’s strategic relationship with Ofgem. Prior to this, Eleanor worked in a number of departments in central Government for more than a decade, advising various Ministers on issues ranging from energy security strategy to counter-terrorism.
Martin Crouch is senior partner, Improving Regulation at Ofgem. His current responsibilities include oversight of Ofgem’s enforcement team and supporting Ofgem’s regulatory policy development through central teams covering horizon scanning, sustainability, analysis and knowledge management.
Martin joined Ofgem in 2003 and during his time here has led teams responsible for electricity distribution, European markets, renewable and energy efficiency support schemes and electricity transmission, including interconnector development and offshore tenders. From 2012 until early 2015, he chaired the Electricity Working Groups of the European regulatory bodies CEER and ACER.
Prior to joining us, Martin worked for an electricity company on commercial, financial and regulatory issues, including the sales of two British distribution and supply businesses and the renegotiation of financial arrangements for a power station joint venture. Before that, he was an economic consultant working primarily on regulatory and industry restructuring projects in the energy sector.
Pamela Taylor is Partner for Enforcement and Compliance as well as Innovation. She is responsible for Ofgem’s approach to compliance and overseeing enforcement. She is also responsible for developing Ofgem’s Innovation Link, a service providing support to innovators in the market.
Pamela re-joined Ofgem in September 2016 having previously worked for Ofgem between 2004 and 2013. During her time with us she has led teams responsible for Enforcement cases, European markets and Gas Wholesale markets. From 2010 until early 2013, she chaired task forces in the Gas Working Group of the European regulatory bodies CEER and ACER.
Between 2013 and 2016, Pamela was an economic consultant working primarily on competition investigations and regulatory projects in the energy sector.
Carola joined Ofgem in 2013. She heads the legal team in the Improving Regulation Division. The team advises on enforcement policy and enforcement casework, compliance, sustainable energy policy, better regulation and information law.
Carola has extensive experience of practising law in the public sector. Prior to joining Ofgem, Carola held positions as deputy legal director in the Cabinet Office, the Department of Culture, Media and Sports and the Department for Education. Previously she was a senior lawyer in local government.
Joe Perkins is chief economist and partner for analysis. He is responsible for Ofgem’s analytical strategy and quality assurance, and analysis of potential energy sector developments. He leads Ofgem’s economics profession, promoting the quality of economic analysis across Ofgem, and represents Ofgem economics in external forums.
Joe joined Ofgem in 2016. He was previously director for regulation, consumers and competition at the National Audit Office, and has worked as an economist at HM Treasury and Oxford University.
Anna is the associate partner leading the new Knowledge Management and Decision Support teams. These teams are responsible for improving and coordinating knowledge management throughout Ofgem and creating the decision support tools as part of the new governance framework.
Prior to this she led the RIIO-ED1 price control review in electricity distribution.
Anna is a qualified engineer, and started work as a management consultant. She moved to Belize where she led the rate setting team in the utilities regulator. On returning to the UK she joined Ofgem and worked on the DPCR5 and RIIO-GD1 price control reviews, as well as leading the distribution policy team.
After qualifying as a solicitor, James worked in the charitable sector before joining the Competition Commission (now CMA) as an inquiry manager/director. At the CC James worked on a range of sectoral, merger and market investigations.
Consumers and Competition
Rachel joined us in 2005 to head up the retail market team. She was appointed director of distribution in January 2008 where she led the 5th Electricity Distribution Price Control Review, introduced the Low Carbon Network Fund and set up the Smart Grid Forum.
She moved to the Markets Division in 2012 where, amongst other tasks, she led the work on the October 2012 Retail Market Review proposals, the Liquidity Project and the teams responsible for designing and implementing the European network codes on market design. She was senior partner for the Markets Division for two years before becoming senior partner for Consumers and Competition in January 2016.
Prior to joining us, Rachel spent 12 years working as a consultant advising on energy strategy and policy in Europe, Africa and Latin America.
Anthony Pygram is partner for Consumers at Ofgem, responsible for how domestic (including vulnerable) and business consumers interact with suppliers and third-party intermediaries. He took up this role in July 2016. He joined Ofgem as associate partner for Enforcement and Competition Policy in 2011, becoming partner in the same area in 2013. During this time he led the delivery of a large portfolio of investigations whilst overseeing a significant change management programme for the enforcement function. From July to December 2015 Anthony also headed up Ofgem’s Sustainable Development Division.
Before joining Ofgem Anthony was an Inquiry Director at the Competition Commission, leading, amongst other things, investigations into payment protection insurance and whether BAA should be required to sell Stansted Airport. Anthony’s early career was in research and development of industrial materials.
Rob Salter-Church is a Partner in the Consumers & Competition Division. He is responsible for overseeing the operation of the GB retail market, ensuring the industry systems and governance arrangements are fit for a future smarter market which delivers better outcomes for consumers.
He leads Ofgem’s work on the roll-out of smart meters and regulation of the Data and Communications Company and is the sponsor for both our Fast and Reliable Switching Programme and the cross-industry project to update the gas settlement and registration systems (Project Nexus).
Rob joined Ofgem in November 2013 to lead our work on smart metering and smarter markets, having worked in a number of departments in central Government for more than a decade, advising various Cabinet Ministers and the Head of the Civil Service on a range of policy areas, but with a particular focus on energy.
Rob has worked as an economic advisor in HM Treasury leading on energy market issues, as well as the Department of Energy and Climate Change, covering a range of issues such as new nuclear power, electricity market reform, retail markets and carbon capture and storage.
Paul joined Ofgem E-Serve in April 2014 and is now seconded to our Consumers & Competition Division as Project Director with responsibility for implementing one of the CMA’s key recommendations for improving consumer engagement in the domestic and micro-business retail markets.
Before joining us, Paul held a number of senior leadership, policy and project management roles at the UK Department for Work and Pensions. At Jobcentre Plus, he gained four years’ experience leading operational units as an area manager in London and the Home Counties. After university, he started his career as a management consultant with Accenture plc, where he specialised in providing clients with change management services.
He holds a master’s degree from the London School of Economics and Political Science (LSE) and is working towards his MBA at Warwick Business School.
Philip is a partner in the Consumers and Competition division, currently on secondment to the Australian Competition and Consumer Commission until early 2017. He was previously consumers & sustainability partner, when his responsibilities included consumer protection and redress, vulnerability, and research and insight, as well as work on future consumers and better regulation. He also sat on the Ofgem E-Serve board.
Before joining Ofgem, Philip had senior roles in three UK consumer organisations, and also worked for Accenture and a small market research agency. He currently sits in a personal capacity on the Southern Water customer advisory panel. He is a former member of the government’s Regulatory Policy Committee and the Civil Aviation Authority consumer panel, and he chaired the Food Standards Agency advisory committee on consumer engagement.
Jonathan joined Ofgem in March 2014 as the head of the legal team in our Markets division and is now head of the legal team in Consumers and Competition. In this role Jonathan is also responsible for leading on competition law matters across Ofgem..
Prior to joining us, Jonathan was a senior competition lawyer working in Herbert Smith Freehills LLP’s Competition, Regulation and Trade team and has worked for over 12 years as a competition lawyer in the City advising on a wide range of competition and regulatory matters.
Neil Barnes is an associate partner in the Consumers & Competition division. He is responsible for retail market monitoring and consumer research, for policy maintenance and development in relation to domestic consumers and retail energy markets, and for the project aiming to move towards greater use of principles in the way Ofgem regulates the retail market.
Neil previously led the policy design phase of the GB smart metering implementation programme, which was delivered jointly with DECC in March 2011, and the development of Ofgem’s strategy to promote smarter energy markets from the platform of smart metering, which was published in July 2012.
Prior to joining Ofgem in 2008, Neil worked for over ten years at HM Treasury as a senior economic adviser on a range of policy areas including competition, energy and financial services. During this time he spent time on secondment to the European Commission’s Competition Directorate-General.
Andrew joined us in January 2008 with more than 25 years of experience in the gas and electricity sector, most recently at UBS where he was a senior equity research analyst covering UK utilities. For more than five years he led the Markets division, before becoming interim chief executive in June 2013 and group finance director in April 2014.
Prior to this, Andrew was head of European utilities research at Cazenove & Co and the UK Electricity and Gas Analyst at Merrill Lynch (formerly Smith Newcourt). Before his time in the City, Andrew worked in the electricity industry during its privatisation, spending six years with Manweb, the regional electricity company, in a variety of management and strategic roles.
Earlier in his career, Andrew worked as a consultant at Caminus Energy and as a research associate in the Energy Research Group at Cambridge University.
Emma joined us in October 2007. She is responsible for the team working on Wholesale Markets issues including the wholesale energy market outlook, System Operator incentives, and wholesale electricity and gas policy. Emma worked initially in the Retail Markets team, before moving to Wholesale Markets in 2012.
Prior to joining us, Emma worked at the Office of Rail Regulation on the 2008 Periodic Review of Network Rail’s outputs and funding from access charges. Before that, she worked for the Independent Pricing and Regulatory Tribunal of New South Wales, Australia, focusing primarily on energy regulation for both the distribution and retail sectors. Emma spent the early part of her career in economic consulting, specialising in utility regulation across a range of industries and countries.
Frances joined Ofgem in January 2015 and is the partner for Energy Systems Integration, with responsibility for the integration and transition of energy systems. This involves overseeing all aspects of network charging and access across the electricity and gas networks, and helping to lead the Future Energy Systems initiative.
Before joining Ofgem, Frances was a director in the Economic Advisory Practice at EY where she specialised in the energy sector. Prior to that, she was a competition investigation director at the Office of Fair Trading. Frances has a masters degree in economics from LSE and a bachelors degree in engineering physics.
Cathryn joined in 2013 as the legal director for E-Serve environmental schemes and our offshore transmission tenders regime. Since 2016, she has been responsible for the Legal and Wholesale Market Conduct teams in our Energy Systems division.
Cathryn has practised law in both the public and private sectors. Prior to joining us, Cathryn was the deputy general counsel at the Department for Transport, having previously headed up legal teams advising on aviation and rail regulation. She has extensive competition, regulatory and procurement law experience, having also worked for the Competition Commission and in Linklaters EU and Competition Group. Previously, she worked as a planning lawyer in the litigation division of the Treasury Solicitor’s Department and as Assistant European Speakers Counsel at the House of Commons.
She holds a PhD from the European University Institute in Florence.
Philippa was appointed as Associate Partner, Wholesale Markets in January 2015. Since February 2017, she has been leading Ofgem’s regulation of National Grid as electricity System Operator and our work to transition to a more independent System Operator with increased roles and responsibilities. Before this, she had responsibilities for leading Ofgem’s monitoring of the wholesale energy market and our work in respect of energy markets security of supply policy. She also led the Market Conduct team as the arrangements for overseeing REMIT were established.
Philippa's previous experience includes leading Ofgem’s Smarter Metering team with responsibility for co-ordinating Ofgem’s interaction with DECC’s Smart Metering Implementation Programme to ensure a robust regulatory framework for smart metering in the interests of consumers. She has also contributed to a wide range of projects within Ofgem including introducing and overseeing National Grid’s System Operator incentive schemes, rules relating to green tariffs, cash out reform, the regulatory arrangements associated with the sale of National Grid’s Distribution Networks and the New Electricity Trading Arrangements where she had specific responsibility for the implementation of the Connection and Use of System Code.
Andy leads Ofgem’s work on Flexibility and the teams dealing with the Electricity and Gas system frameworks. Previously he was associate partner in our networks divisions leading at various times on electricity and gas transmission and distribution policy and regulation of energy networks generally.
He is Chair of the CEER (European Regulators) Smart Grids Co-ordination Task Force and vice-chair of the CEER Distribution Systems Working Group and a member of the Bureau of the OECD Network of Economic Regulators.
Andy is a member of Ofgem’s Enforcement Oversight Board. Until October 2011, Andy was head of enforcement and competition policy at Ofgem, leading on Ofgem’s approach to use of its enforcement powers – under competition law, consumer protection legislation, and sectoral legislation.
He joined Ofgem in 2008 from the Office of Rail Regulation (ORR), where he was head of network regulation, and interim deputy director of industry monitoring and analysis. Andy had previously held a number of posts at ORR, including leading on European Policy and developing ORR’s strategy and corporate planning and managing regulatory oversight of commercial access contracts for rail infrastructure.
Mark joined us as associate partner, European markets and coordination in January 2014, following three years with the European Network of Transmission System Operators for Electricity (ENTSO-E) in Brussels.
Mark leads projects on the development of European and British wholesale markets and is the vice chair of the Electricity Working Group of European Regulators. He particularly focuses on the incentivisation of the system operator and the design and effective functioning of intraday, day ahead and balancing markets.
An economist by background, Mark was previously an economic consultant with CEPA where he worked with clients across regulated sectors. He began his energy sector career with us in 2003.
Sukhinder joined Ofgem in October 2011 and is an associate partner in our Markets Division.
He is responsible, together with the legal partner, for managing and leading the Markets Legal team.
The Markets Legal team has responsibility for delivering legal advice on a wide range of matters, spanning work on wholesale markets, regulating energy trading, system operation, retail markets and smart metering.
Sukhinder began his career in private practice undertaking insurance litigation. He has extensive public law experience having previously worked at The Treasury Solicitor’s Department undertaking high profile public law litigation for different Government departments and as an advisory lawyer at the Department of Energy and Climate Change, where he was responsible for drafting and advising on legislation related to nuclear generation and nuclear security.
Jonathan joined Ofgem in May 2016. He leads Ofgem’s work regulating the monopoly energy networks.
He is responsible for energy systems strategy, leads on regulation of price controls for the distribution and transmission networks for gas and electricity (RIIO) and leads on the interconnector and offshore transmission regimes.
He has wide-ranging energy sector experience, having led Electricity Market Reform as the Director for Energy Markets and Networks at DECC. Prior to this, he was Director of the Office of Climate Change, a cross-government strategy unit focussed on climate change and energy issues.
Earlier in his career, Jonathan was a senior adviser in the Prime Minister’s Strategy Unit.
He holds a Bachelor’s degree in Mathematics and Physics from Glasgow University and a Master’s degree in Economics from the University of Cambridge.
Akshay is responsible for the delivery of the three multi-billion pound investment regimes that introduce competition in the onshore and offshore transmission, and cross-border interconnection sectors. He also provides commercial expertise across the Networks division, and more widely across Ofgem.
Prior to joining Ofgem, Akshay was on secondment from HM Treasury to Transport for London, where he led TfL’s work on transforming the funding of transport infrastructure in London by capturing the uplift in land and property values associated with transport projects such as Barking Riverside Extension, Crossrail 2 and the Bakerloo Line Extension. This followed a spell of five years at HM Treasury, where Akshay directed energy and transport projects for Infrastructure UK, a specialist infrastructure unit within the Treasury responsible for the planning, prioritisation, funding, financing and delivery of economic infrastructure. He has been involved in the design and delivery of electricity market reform, the competition for carbon capture and storage, the development of the new nuclear energy programme, the reform of the strategic roads network and regeneration projects such as the Northern Line extension to Battersea Power Station in London, the UK’s first large scale tax increment financing scheme. He also directed the production of the National Infrastructure Plan in 2011.
Earlier in his career, Akshay worked for ten years with Partnerships UK, a joint venture between HM Treasury and the private sector, on the delivery of projects in the transport, health, education and housing sectors under the Government’s private finance initiative. He started his career in India, where he worked in investment banking and project finance for energy, transport and industrial projects for the IL&FS Group, a major Indian financial institution. Akshay studied economics, finance, management, and bioscience, at the London School of Economics, the universities of London and Delhi, and the Indian Institute of Management.
Kersti is the partner for electricity transmission and also head of Ofgem in Scotland. She is responsible for liaising with key Scottish stakeholders and manages Ofgem’s office in Glasgow. As Partner for electricity transmission, she leads Ofgem’s work on electricity transmission, including charging, investment and connection policy. Prior to that she headed the Research and Analysis team in the Markets division where she was responsible for competition analysis, market surveillance and security of supply.
Before joining Ofgem, Kersti was a senior economic advisor at the Treasury where she was responsible for the medium term growth forecast. Prior to that she was a lecturer in economics at Oxford University.
David moved to our Network's Division in 2004 as legal director, and is now legal partner for what is now the Smarter Grids and Governance Division and Legal Adviser to GEMA.
David joined us in October 2003 as a senior lawyer. He began his career in housing and the environment, managing major regeneration projects in the inner city. He moved into the energy sector joining British Gas's South Eastern Region, progressing to the role of regional solicitor. He joined the British Gas pre-Network Code Gas Transportation Division and was then appointed Head of Transco's Central Legal Team in 1994.
He was involved in the development of the Network Code, the MMC Inquiry, the Centrica Demerger and the subsequent formation of Lattice on the demerger of Transco from BG. He set up the regulatory compliance function at Transco and was involved in the separation of the metering business.
Min Zhu took on the role of associate partner, electricity transmission in March 2015. She is currently responsible for a number of areas of the electricity transmission regulatory regime including: assessing and determining efficient costs of major electricity transmission investment projects onshore and offshore, monitoring performance of electricity transmission companies under price control, and leading technical inputs into Ofgem’s wider regulation policy. She has previously been an associate director of offshore transmission and has led other network regulation policy areas in Ofgem, including network investment funding and incentives as part of gas and electricity network price controls, transmission tarification and access arrangements, security and quality of supply standards. She was seconded to the European energy regulator ACER for one year in 2011/12.
Prior to joining Ofgem in 2003, Min held various posts in system planning and commercial development departments in National Grid. She has a PhD in electrical engineering from Imperial College, London, and is a Chartered Engineer.
Ian Rowson is associate partner, RIIO finance and investor relations within the Networks Division. He is responsible for finance-related issues for regulated transmission and distribution networks, including the cost of capital, maintenance of RIIO processes such as Annual Iteration, encouraging a culture of licence compliance and supporting Ofgem more widely on infrastructure finance and profitability issues and investor relations.
Ian joined Ofgem in September 2013, having advised Ofgem as a consultant on a range of issues in networks and markets. A chartered accountant (with 15 years at KPMG in the 1980s and 1990s), Ian has advised policy makers in utility and transport sectors in the UK and elsewhere since the early 1990s on regulatory strategy, regulatory and competition economics, and finance issues. During this time, he worked as embedded consultant on about 15 price control reviews and three Competition Commission inquiries.
Declan joined our Network’s Division in 2007. He has been involved in the delivery of key regulatory projects, including RPI-X@20, Distribution Losses, RIIO ED1 appeals and TransmiT. He also had responsibility for Industry Codes & Licensing and was involved in the delivery of Code Governance Review (CGR) 2 and the development of CGR 3. He joined the Government Legal Service in 2001 and worked for Defra in a litigation role until 2007.
Marcia joined Ofgem in 2017. As an associate partner, networks strategy and programme she has responsibility for developing the new price control for distribution and transmission (RIIO2), and is the project director for a combined network and energy systems strategy.
Prior to joining Ofgem Marcia worked for the Department of Business Energy and Industrial Strategy and the Office of Fair Trading and before that in management consulting where she advised on energy strategy and organisational design. Marcia has a background in mathematical engineering and an MBA from INSEAD, France.
Steven joined Ofgem in 2017 as an Associate Partner and leads the networks teams overseeing the RIIO price controls for electricity transmission and distribution. As part of this role he has responsibility for policy decisions for the regulated electricity networks and leads Ofgem’s assessment of network company delivery and performance under the current RIIO price controls.
Prior to joining Ofgem Steven worked for Transport Scotland as Head of Rail Strategy and Funding where he was responsible for setting the outputs and funding for Network Rail in Scotland through the regulatory periodic review process, developing and implementing the Scottish Government’s strategy for rail, and managing the overall funding of the rail infrastructure and services programme in Scotland. An economist by background, Steven joined the Government Economic Service in 2002 and held a number of roles across the Scottish and UK Government.
Sarah Cox joined Ofgem as Chief Operating Officer in May 2016. She has worked for the Department for Work and Pensions, the Cabinet Office and London 2012.
David was appointed as Director, Human Resources in May 2011. David joined Ofgem in November 2005 initially as Head of HR Strategy before being promoted to Associate Director, Human Resources in October 2006.
David is responsible for the management and leadership of HR. His responsibilities cover the full range of HR services. These include development and implementation of HR Strategy, learning & development, resourcing, staff engagement, diversity, reward & recognition and the provision of a high quality day to day HR service.
Prior to joining Ofgem, David worked for the BSI Group based in Chiswick for 12 years. The BSI Group had over 5000 employees in 40 locations worldwide. David held a variety of HR roles there, initially in day to day operational roles at divisional level, moving into Group roles in Employee Relations and Change Management. Latterly David was promoted to Head of HR for the BSI Group a position he held for five years. This role included being a member of their Senior Management Team and Director of the BSI Pensions Trust.
David graduated from UEA with a BA (Hons) and is a Fellow of the CIPD.
Milton James is responsible for the management of the Information systems, technology and processes that support and deliver Ofgem’s business services. This includes ensuring core systems and services operate in an efficient and cost effective manner; developing and delivering an Information Technology strategy; and building flexible online systems and applications to support business requirements. Milton is additionally responsible for the Information Management strategy with a view to developing Ofgem’s knowledge management and protecting its intellectual assets.
Milton joined Ofgem in May 2012 bringing with him extensive leadership and management experience gained from a number of senior posts in organisations including BGL, Nominet, Reuters, UBS, Deutsche Bank and CSFB.
Richard was appointed programme director, greater working environment in January 2016. He is responsible for overseeing the office relocation and the introduction of smarter working practices incorporating a technology refresh.
Prior to this he was associate director, procurement and estates where he was responsible for all procurement activity, as well as the management of the Building Services teams in London and Glasgow, including internal sustainability.
Richard joined Ofgas in 1998 shortly before the merger with Offer to form Ofgem. He has held a number of senior positions in Operations including head of corporate services, and head of finance & business management.
Richard’s earlier career was in international & investment banking where his roles were primarily in lending and credit risk. Richard graduated from UMIST with a BSc (Hons) in Management Science.
Paul was appointed associate director, finance and risk management in July 2008. He was previously head of finance, and before that our chief accountant.
Paul is responsible for finance and risk related services including Management Information, Accounting Operations, Procurement, Risk Strategy, Fossil Fuel Levy, Financial Reporting and Payroll. He also carries the title head of finance professionalism for government purposes.
Paul joined us in 2003 from the Office of Telecommunications where he was head of finance and responsible for finance policy including the implementation of Resource Accounting and Budgeting.
Julie joined us in July 2014 and provides leadership across portfolio, programme and project management at Ofgem. With a strong focus on business processes, efficiency and commercial best practice, she also oversees operational performance management for our regulatory functions.
Julie brings experience from private and public sectors in a number of project and operational management roles.
Prior to joining Ofgem, Julie was portfolio manager at the Bank of England, and as head of data and systems at the Department for Education, delivered pupil results for National Curriculum Tests. Previously Julie spent 10 years at Lotus Engineering as senior project engineer, leading the supply chain for new product introduction and delivering automotive consultancy projects across Europe, USA and Asia.