Electricity Market Reform Dispute Resolution Guidance


Publication date

Industry sector

  • Distribution Network
  • Transmission Network

We have updated our Electricity Market Reform (EMR) dispute resolution guidance.

This guidance describes our process for determining disputes between National Grid Electricity System Operator as the Delivery Body (“Delivery Body”) and participants in the Capacity Market (“CM”) and Contracts for Difference (“CfD”) mechanisms. Ofgem have a statutory role in determining certain disputes where participants disagree with a decision made by the Delivery Body.

This guidance provides an overview of the dispute resolution process and the procedures we will follow in making our decision.