Comparing energy tariffs and suppliers can seem confusing. And if you've never compared gas or electricity tariffs before it may seem daunting. But it's actually quite simple and you can find big savings on your bills - around £300 a year according to our latest research. So it pays to be an energy shopper.
How to compare gas and electricity tariffs
We've approved a number of online price comparison sites that are a good place to look when comparing energy tariffs and supplier deals.
As Ofgem-accredited comparison sites, you can trust that the options and prices you find on them are calculated and displayed in a fair and accurate way. These independent websites operate in accordance with our code of practice, the 'Confidence Code'.
Energy price comparison sites
- Ofgem-accredited energy price comparison sites (opens another website)
Head to our online energy shopping guide for a complete list, alongside tools and tips to help you get the best deal.
- Citizens Advice energy compare tool (opens another website)
Citizens Advice also offer a free, impartial online energy comparison service.
What is the Confidence Code?
The Confidence Code is a code of practice that governs independent energy price comparison sites.
It insists that its members follow key principles for how they must operate their service. So using a site with the Confidence Code logo means that the process of switching energy supplier should be easier, more reliable and reassuring for you. Further information on the rules Ofgem-accredited sites must stick to can be found in the Confidence Code code of practice.
We regularly review the code to make sure it provides the right protections for consumers.
Why choose an energy price comparison site covered by the Confidence Code?
The sites covered by the Confidence Code act independently of suppliers, so you can be sure that when you are presented with options and prices, they have been calculated and are displayed in a fair and unbiased way.
Comparison sites bearing the Confidence Code logo:
- help you find the best deal for you in your local area
- provide a free and easy-to-use switching service
- give detailed information on each tariff, including gas and electricity unit prices
- detail any discounts available.
Get help with Ofgem-accredited energy price comparison sites
Queries about the Confidence Code
Please contact our code manager if you:
- have queries about the Confidence Code
- run an energy price comparison site and you want to apply to become a member of the Confidence Code
You can do so by emailing: email@example.com.
Complaints about Ofgem-accredited energy price comparison sites
Price comparison sites accredited under the Confidence Code must operate an effective complaints process.
If you have a complaint, you should first contact the comparison site to tell them and so they can try to resolve it.
If your complaint is not resolved to your satisfaction, you can then contact Ofgem so we can investigate the issue. You can do so by:
- Email: firstname.lastname@example.org
- Telephone: 020 7901 7295