Extra help from energy services

Mae’r dudalen yma ar gael yn Gymraeg.

You may qualify for extra help from your energy supplier, or certain grants, benefits and support provided by the government or charities. 

The support can range from help with heating your home, such as through winter fuel payments, to financial help to clear a debt or grants that can fund energy efficiency improvements to your home, like free boiler replacement or roof insulation. What you can access will depend on your personal circumstances.   

Help you can get

Select a link to find out more:

Ofgem safety net 

In the rare case that an energy supplier goes out of business, Ofgem's safety net will ensure you’ll always have an energy supply, and that you feel as little change as possible. Click though to find out more:

Publications and updates

  • Published: 1st Jan 2019
  • Guidance
  • 1 Associated documents
A leaflet explaining ways to cut your energy use and pay less for the energy you do use, and support available to you.

  • Published: 1st Jan 2019
  • Guidance
  • 1 Associated documents
An Easy Read format leaflet explaining ways to cut your energy use and pay less for the energy you do use, and support available to you.

  • Published: 1st Jan 2019
  • Guidance
  • 1 Associated documents
A 2-page leaflet explaining what price caps are, how they apply and how you can save further.

  • Published: 1st Jan 2019
  • Guidance
  • 1 Associated documents
A Large Print format leaflet explaining ways to cut your energy use and pay less for the energy you do use, and support available to you.