Mae’r dudalen yma ar gael yn Gymraeg.

This policy applies to external whistleblowers.

What is an external whistleblower?

You are an external whistleblower if you:

  • do not work for Ofgem
  • work in the electricity or gas industry
  • want to disclose information about the activities of companies or individuals in the industry to raise a concern about wrongdoing, risk or malpractice that you are aware of through your work.

Protections for whistleblowers

We welcome information from whistleblowers, and would encourage you to contact us if you wish to raise a concern.

The Emploment Rights Act (ERA) 1996 as amended by the Public Interest Disclosure Act 1998 (PIDA) came into force on 2 July 1999 and is commonly referred to as the whistleblowing legislation.

The PIDA creates a framework to allow individuals in the private and public sectors to make disclosures of information which is in the public interest, by giving them protection from victimisation or from being subject to a detriment by their employer.

We are designated by PIDA to receive disclosures about the gas and electricity industry and we take information provided by whistleblowers seriously.

We treat all disclosures made under this Whistleblowing guidance sensitively, and will protect the identity of the individual making an allegation wherever possible. However, in certain circumstances we may be required to reveal identity, where we are required to by law.

Who to tell

Whistleblowing information or disclosures may be emailed to our Chief Operating Officer at whistle@ofgem.gov.uk.

Alternatively write or call us at:

Sarah Cox - Ofgem Chief Operating Officer
Whistleblowing Desk, Consumer Affairs
10 South Colonnade
Canary Wharf
E14 4PU

Tel: 020 7901 7121 (Please note this is not a consumer contact line.)

Publications and updates

  • Published: 28th Sep 2018
  • Reports and plans
  • 1 Associated documents
We have published our annual whistleblowing disclosure report covering all qualifying disclosures made to us between 1 April 2017 and 31 March 2018.

  • Published: 3rd Oct 2016
  • Guidance
  • 1 Associated documents
This guidance explains what whistleblowing is and how you can blow the whistle on companies we regulate.