This policy applies to external whistleblowers. We consider you to be an external whistleblower if you do not work for us, but work in the industry, and wish to disclose information about the activities of companies or individuals operating in the electricity or gas industries, to raise a concern about a wrongdoing, risk or malpractice that you are aware of through your work.
This is not a consumer line.
The Emploment Rights Act (ERA) 1996 as amended by the Public Interest Disclosure Act 1998 (PIDA) came into force on 2 July 1999 and is commonly referred to as the whistleblowing legislation. The PIDA creates a framework to allow individuals in the private and public sectors to make disclosures of information which is in the public interest, by giving them protection from victimisation or from being subject to a detriment by their employer.
We welcome information from whistleblowers, and would encourage you to contact us if you wish to raise a concern. We are designated by PIDA to receive disclosures about the gas and electricity industry and we take information provided by whistleblowers seriously. We treat all disclosures made under this Whistleblowing Guidance sensitively, and will protect the identity of the individual making an allegation wherever possible. However, in certain circumstances we may be required to reveal identity eg where we are required to by law.
Whistleblowing information or disclosures may be emailed to us at firstname.lastname@example.org, or alternatively write to us at:
You can also call us on: 020 7901 7121