Corporate strategy and planning

Mae’r dudalen yma ar gael yn Gymraeg.

Each year, we produce a Forward Work Programme, which outlines our key priorities and activities to deliver our strategy.

Our principle strategic objective is to protect the interests of existing and future energy consumers – both householders and businesses owners. Through our regulation, we aim to deliver five outcomes for consumers. These are:

  • Lower bills
  • Lower environmental impacts
  • Improved reliability and safety
  • Better quality of service, and
  • Better social outcomes.

Our Forward Work Programme sets out how we plan to use our resources to have the greatest positive impact on consumers during an extended two-year period – 2019-21. In recognising the longer-term and continuing nature of our work, we will refresh our work programme in March 2020.   

In this extended period, our four key priorities are:

  1. Making retail markets work for all
  2. Enabling future markets and system arrangements
  3. Network preparedness and performance, and 
  4. Excellence in our statutory and core functions.  

Alongside these priorities, we have also set out how we intend to simplify our regulatory approach with the aim of reducing burdens, and how we will operate in a more efficient and effective way. 

Publications and updates

  • Published: 30th Jun 2014
  • Decisions
  • 9 Associated documents
We have a duty to keep our regulatory functions under review and to make sure that, when we exercise those functions, we do not impose or maintain burdens which we consider unnecessary.

  • Published: 7th Apr 2014
  • Closed: 2nd Jun 2014
  • Consultations and responses
  • 2 Associated documents
We are inviting suggestions for our Simplification Plan 2014-15. We want to know what more we could do to simplify, clarify and make our regulation work better.

  • Published: 31st Mar 2014
  • Reports and plans
  • 1 Associated documents
This Forward Work Programme outlines the projects we think will make the greatest difference to consumers in the coming financial year.

  • Published: 18th Dec 2013
  • Closed: 17th Feb 2014
  • Consultations and responses
  • 8 Associated documents
This Forward Work Programme outlines the projects we think will make the greatest difference to consumers in the coming financial year. We are seeking your views on them, as part of a consultation.

  • Published: 30th Sep 2013
  • Reports and plans
  • 1 Associated documents
We have to report annually on the progress we have made to reduce regulatory burdens. We do this in our Simplification Plan, which reports on progress and sets out what we’ll do in the year ahead to reduce or remove burdens.  

  • Published: 26th Mar 2013
  • Reports and plans
  • 10 Associated documents
This forward work programme sets out how we will meet our principal objective to protect the interests of current and future gas and electricity consumers.

  • Published: 18th Dec 2012
  • Closed: 18th Feb 2013
  • Consultations and responses
  • 1 Associated documents
This draft forward work programme sets out for consultation the projects that we think will make the greatest difference to consumers in the coming financial year.

  • Published: 29th Jun 2012
  • Reports and plans
  • 1 Associated documents
This document is our 2012-13 Simplification Plan, outlining the work that we will undertake under the better regulation banner in 2012-13 and reporting on our actions against the 2011-12 Plan.

  • Published: 30th Mar 2012
  • Reports and plans
  • 11 Associated documents
This forward work programme sets out how we will meet our principal objective to protect the interests of current and future gas and electricity consumers.

  • Published: 30th Mar 2012
  • Guidance
  • 1 Associated documents
This document shows our 2012-13 key deliverables and performance indicators.

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