Quality of supply: attitudes of business and domestic electricity customers. Research study conducted for OFFER by MORI, January - March 1999

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Reports, plans and updates
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This report contains the findings of a study undertaken on behalf of the Office for Electricity Regulation (OFFER) by Market 'quot;amp; Opinion Research International (MORI) among domestic and business electricity customers in Great Britain. The principal focus of the study was on supply interruptions and attitudes to a range of possible changes to Guaranteed Standards of Service.