Decision on automatic rollovers and contract renewals for micro-business consumers

The letter below contains our decision to modify the gas and electricity supply licences by amending standard licence condition (SLC) 1 and SLC 7A. It explains how our decision takes into account the responses to the statutory consultation published on 30 July 2014.

These modifications will require suppliers to:

• allow micro-business consumers to give notice to terminate a contract no more than 30 days before a contract ends,

• provide current prices and annual consumption details on renewal letters for micro-business fixed-term contracts, and

• acknowledge a termination notice from a micro-business consumer within five working days of receipt, or as soon as reasonably practical after that.

All the changes will take effect on 30 April 2015.