Quantitative Research into Non Domestic Customer Engagement and Experience of the Energy Market, report by Accent

Publication date
26th October 2012
Information types
Policy areas

Report by Accent on quantitative research commissioned by Ofgem into non-domestic customers' engagement and experience of the energy market. The research was conducted with 827 electricity and 383 gas non-domestic customers. This is the final report which was published alongside the 'Retail Market Review - Updated proposals for business' consultation in October 2012.