Information for consumers

Includes advice about energy bills, energy price cap levels, metering and getting energy and setting up a contract for your business.

Our rules make sure that people in living in homes and running businesses are protected and treated fairly.

Get information about your rights and what to do when things go wrong with your energy supplier.

Our tips on switching, government grants, benefits and energy efficiency schemes to save money and get greener with your energy use.

Guidance on how business energy contracts work, how to choose a tariff or supplier and who to contact for extra help or make a complaint.