Contact E-Serve

We hope you’ll find the contact details you need on this page. If you can’t, simply email our general enquiries address and we’ll put you in touch with the right person.

General enquiries

If you have a query about E-Serve and the work we do, email our Reporting and Stakeholder Management team: eservestakeholders@ofgem.gov.uk.

Media enquiries

If you're a member of the press and have an enquiry, please contact Stuart Forsyth, E-Serve's media manager, tel: 0207 901 3111, email: stuart.forsyth@ofgem.gov.uk

Environmental schemes and social programmes enquiries

If you have an enquiry related to a scheme we administer, please contact using the links below:

Domestic Renewable Heat Incentive: domesticrhi@ofgem.gov.uk
Non-Domestic Renewable Heat Incentive: rhi.enquiry@ofgem.gov.uk
Feed-in Tariff (FIT): fitcompliance@ofgem.gov.uk
Renewables Obligation (RO): renewable@ofgem.gov.uk
Climate Change Levy (CCL) and Renewable Energy Guarantees of Origin (REGO): cclandrego@ofgem.gov.uk
Energy Company Obligation (ECO): eco@ofgem.gov.uk
Warm Home Discount (WHD): whd@ofgem.gov.uk
Offtaker of Last Resort (OLR): olr@ofgem.gov.uk

Counter fraud

We take allegations of fraud very seriously. To find out how to report suspected fraud within an environmental or social scheme, or to learn more about our role in preventing fraud, please see our Counter Fraud section.