Comply with heat networks consumer protection regulations

Includes details of the private beta test for our digital service, guidance on registering your heat network and preparing for data reporting.

The Comply with heat networks consumer protection regulations digital service is for:

  • heat network operators
  • heat network suppliers

You can use this service to:  

  • register heat networks  
  • add or update your organisation’s details  
  • manage users

Existing heat networks must be registered by 26 January 2027.

In future, you will also use this service to submit regular data about your organisation and heat network.

Private beta testing

This service will be in private beta testing before being launched publicly. During this time, we are testing it with real users to make sure we provide a service that meets people’s needs.

We want heat network operators and suppliers to help us. Joining our private beta means you can:

  • comply with regulations early
  • give us vital feedback that we’ll use to develop a service you will interact with frequently

There will be opportunities to provide feedback as you use the service and when you have finished registering a heat network. We will review all the feedback we receive and identify where we can make improvements before the public launch.

If you register your heat networks during the testing phase, you will not need to register them again when we launch the full service.

Although the service is in a test phase, it is reliable to use and your data will be secure.

Find out how to take part in private beta testing.

Sign in to your account  

Once you have had confirmation that you have access to the private beta, return here to sign in or create an account.

Guidance on registering your heat networks

Heat networks: who needs to register

Guidance on whether a heat network is in scope of the regulations and who must register, including operator and supplier roles and network types.

Published:
Content type:
Guidance

Heat networks: what to do after registering

Guidance on what heat network operators and suppliers must do after registering, including keeping information up to date and providing data.

Published:
Content type:
Guidance

Heat networks: help and support

Guidance on how heat network operators and suppliers can get help, including the support that Ofgem can provide and how to contact us.

Published:
Content type:
Guidance