Approach to disputes and determinations from the Gate 2 to Whole Queue exercise
- Publication type:
- Consultation
- Status:
- Closed (with decision)
- Publication date:
- Last updated:
- Closed date:
- Topic:
- Electricity transmission, Electricity distribution, National Energy System Operator (NESO)
- Industry sector:
- Distribution Network,
- Transmission Network
Related links
We want to hear views on additional guidance on the determination of disputes when connecting to the electricity grid.
Details of outcome
We received 31 responses to our consultation from a wide range of industry participants, including Distribution Network Operators, Transmission Owners, Industry associations and developers and the Electricity System Operator. There was broad support for the new guidance, its contents and structure and the transparency it brings to the determinations space. Some respondents provided their views on improving the guidance to bring more clarity to procedure matters and disputing parties use of alternative dispute resolution (ADR).
We have carefully considered the feedback received and potential impacts to entities that will receive a new connection offer as part of the unique Gate 2 to Whole Queue exercise. Based on this, we have made refinements to parts of the guidance document that discusses the remedial area, expectations on the use of ADR and the arbitration process and the scope of disputes that come within this guidance.
Read the new Gate 2 to Whole Queue disputes and determination guidance.
Read the full outcome
Consultation description
The additional guidance sets out our powers, approach and procedures to the management of disputes that come up, specifically from the Gate 2 to Whole Queue exercise. It is an addition to the existing determination of disputes for use of system or connection to energy network guidance. It does not replace this guidance. We are however, planning to review the existing guidance in due course as part of the connections end-to-end review of the regulatory framework.
Disputes include those with NESO and those with electricity distribution and transmission companies. They cover issues about operational decisions issued within the new connections environment.
Who should respond
We would like views from all entities wanting to connect to the electricity grid. We would particularly like to hear from industry groups and network companies.
Consultation documents
All updates
8 December 2025 added outcome of consultation.