A Shade Greener: consumer protection investigation
- Publication type:
- Enforcement case
- Publication date:
- Status:
- Closed
- Topic:
- Compliance and enforcement
- Subtopic:
- Enforcement
Investigation into A Shade Greener about possible non-compliance with consumer protection legislation.
Case outcome
We have finished our investigation into A Shade Greener Maintenance Ltd and its wider group of related companies (together referred to as A Shade Greener).
The investigation looked at potential breaches of the Consumer Protection from Unfair Trading Regulations 2008.
All areas of potential non-compliance have been fully investigated. A Shade Greener has worked proactively with us on this investigation and offered solutions to the issues. As a result of the investigation and engagement between both organisations, A Shade Greener has committed to put in place a set of voluntary measures.
These measures are expected to provide benefits for householders and help grow confidence in the renewable energy sector.
We will work with A Shade Greener to monitor progress and ensure the continued provision of good practice.
Anyone who wants to raise a new issue about A Shade Greener should contact the company directly.
Issues that cannot be resolved directly will then be referred to the appointed Alternative Dispute Resolution provider by A Shade Greener.