- Publication date
- 3rd June 2019
- Information types
- Policy areas
The Stakeholder Engagement (and Consumer Vulnerability) Incentive is intended to encourage network companies to engage effectively with a wide range of stakeholders to inform how they plan and run their businesses. This page holds information in relation to the 2018-19 Stakeholder Engagement (and Consumer Vulnerability) Incentive.
Deputy Director, Consumers and Markets, Ofgem and Panel Chair
As well as leading the development of the retail price cap, Anna has extensive energy networks experience - having led the DPCR5 and RIIO-ED1 price control reviews and designed the LCN innovation fund.
An engineer by background, Anna spent over 10 years working as a strategic consultant in the fast-moving consumer goods sector, and five years working in the public utilities regulator of Belize, before joining Ofgem in 2008.
Steve has over 30 years senior management experience across the energy, telecommunications and facilities management sectors with a record of success in public policy formulation, strategy development, regulatory management, marketing and communications. Over the last 18 years he has focused on developing and embedding responsible and sustainable business principles at EDF Energy, Vodafone and ISS.
Steve is a Trustee Board Member of the environmental charity Trees for Cities and a member of the Mental Health Foundation’s Fundraising and Communications Committee. He was previously Chair of Audit at Soha Housing. He was awarded a ‘Responsible Business Game Changer Award’ by Business in the Community for his individual contribution to advancing the responsible business movement. Steve is currently studying for a PhD in Corporate Social Responsibility at Oxford Brookes University.
Ashleye is an independent consumer policy consultant with over 20 years’ experience advising on increasing consumer engagement and competition in regulated markets.
She has a record of delivering influential investigations and policy proposals across a number of consumer sectors, particularly financial services and energy. These include several super complaints, exposing the systematic miss-selling of payment protection insurance, and the ‘Imbalance of Power’ reports that highlighted consumer detriment across the energy sector.
Ashleye has a particular interest in how increasing genuine, truly effective competition can benefit both consumers and business across markets. She was previously Policy Programme Director at Which? and prior to this had an award-winning career as an advertising strategist.
Angela has more than 25 years experience in the UK/EU electricity and gas sector, with a particular focus on communication, policy, safety and vulnerable customers. Having started her career at Scottish Power, Angela spent 15 years in a variety of commercial and finance roles, latterly as UK Strategy and External Affairs Manager (Retail, Renewables, Generation and Trading).
On leaving Scottish Power, Angela became an independent strategic energy market advisor and was concurrently Director of Gas, Communications and European Affairs at the Energy Networks Association trade association. Angela has chaired and led a number of significant industry developments and projects. She became an inaugural Trustee of the Gas Safe Charity in 2009, linked to the Gas Safe Register, and still serves on the Board today. She was previously Chairman of the Gas Forum trade association (representing gas Shipper/Suppliers), Vice Chairman of the Gas Industry Safety Group, Trustee of the Gas Safety Trust and the Scottish Power Energy People (fuel poverty) Trust.
In addition Angela Chaired the Communication Sub-group of the DECC Energy Emergencies Committee, linked to Cobra, and was instrumental in setting up the energy Suppliers’ Home Heat Helpline initiative through the Energy Retail Association. She also held the role of Green Deal Programme Director for Ascertiva Group (the commercial arm of Electrical Safety First), attaining one of the first accreditations as a Green Deal Certification Body.
Colin’s career has embraced major communications roles in the public and private sectors, including as Director of Corporate Affairs at the BBC, Director of Corporate Relations at the BBC and a Partner in one of London’s leading public relations consultancies. He continues to provide strategic communications advice to clients in both sectors.
He was previously a non-executive member of Ofcom’s national Communications Consumer Panel, of the Centre for Effective Dispute Resolution board, and of the Health Development Agency. He is chairman of the Voice of the Listener and Viewer – the consumer body devoted to quality and excellence in broadcasting.