Proposals for a new Consumer Vulnerability Strategy

Publication type:
Consultation
Publication date:
Closed date:
03 December 2012
Status:
Closed (with decision)
Topic:
Consumer protection

This consultation paper outlines Ofgem’s proposals for a new Consumer Vulnerability Strategy and sets out a proposed annual work plan for 2013/14 aimed at helping to protect consumers in vulnerable positions.

Respond name

J Thomson

Respond email

Main document

Proposals for a new Consumer Vulnerability Strategy [PDF, 379.15KB]

Response documents

AgeUK Vulnerable Consumers' Strategy Response [PDF, 169.33KB]
Association for the Conservation of Energy Vulnerable Consumers' Strategy Response [PDF, 600.47KB]
British Gas Vulnerable Consumers' Strategy Response [PDF, 2.63MB]
Calor Gas Ltd Vulnerable Consumers' Strategy Response [PDF, 355.25KB]
Citizens Advice Bureau Vulnerable Consumers' Strategy Response [PDF, 52.03KB]
Consumer Focus Vulnerable Consumers' Strategy Response [PDF, 423.31KB]
Ecotricity Vulnerable Consumers' Strategy Response [PDF, 1.07MB]
EDF Energy Vulnerable Consumers' Strategy Response [PDF, 97.37KB]
Energy Action Scotland Vulnerable Consumers' Strategy Response [PDF, 156.60KB]
EnergyUK Vulnerable Consumers' Strategy Response [PDF, 232.74KB]
EON Vulnerable Consumers' Strategy Response [PDF, 111.25KB]
Money Advice Trust Vulnerable Consumers' Strategy Response [PDF, 72.12KB]
National Energy Action Vulnerable Consumers' Strategy Response [PDF, 161.87KB]
npower Vulnerable Consumers' Strategy Response [PDF, 18.12KB]
SSE Vulnerable Consumers' Strategy Response [PDF, 143.60KB]
Wales and West Utilities Vulnerable Consumers' Strategy Response [PDF, 316.47KB]
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