Investigation into Economy Energy's compliance under the gas and electricity supply licences (Standard Licence Condition 25)

Opened:
Sep 2016
Closed:
Jan 2019

Economy Energy ceased trading on 8 January 2019 and its licences to supply gas and electricity were revoked as of 12 January 2019.  

As a result, the investigation into Economy Energy's compliance under the gas and electricity supply licences (Standard Licence Condition 25) has closed.

We were investigating whether Economy Energy complied with Standard Licence Condition 25 in relation to its sales and marketing obligations.

Economy Energy’s customers have been transferred to Ovo under the Supplier of Last Resort (SoLR) process. If you would like any further information regarding the SoLR process and how this is being managed please see: Economy Energy customers: Your questions on new supplier Ovo Energy.