Please enable JavaScript in your web browser to get the best experience.

External Design Advisory Group (EDAG) Meeting 10

Agendas, minutes and presentations

Publication date

8 September 2016

Industry sector

Supply and Retail Market

The tenth meeting of the External Design Advisory Group (EDAG) to the Switching Programme was held on 15 September 2016.

See the agenda and items for discussion at this meeting below.

Main document

Agenda-EDAG Meeting 10

Subsidiary documents

Programme Highlight Report

Post Implementation Strategy-Main Paper

Testing Strategy-Main Paper

Need for Customer Differentiation in CRS main paper-Business Process Design

CRS Management of Supplier of Last Resort Event main paper-Business Process Design

Need For Customer Differentiation in CRS Summary Paper-BPD

Testing Strategy-Summary paper

Post Implementation Strategy-Summary paper

Best Practice and Lessons Learned for Switching For Testing and Post Implementation

Work Package 2-Business Process Design

Operational Requirements Paper Version 1.1(including service availability and helpdesk)

BPD Work Package 2- Process Maps

EDAG 9 minutes version 1.1

EDAG 10-Meeting Slides

EDAG Meeting 10 Minutes

CRS management of a supplier of last resort event