Energy Best Deal facilitator session notes 2014-15
Guidance
Publication date
Industry sector
Supply and Retail Market
The Energy Best Deal (EBD) programme seeks to inform domestic energy consumers about how they could reduce their energy costs: by changing tariff, payment method and/or supplier, taking up energy efficiency measures and by providing debt advice. Run by Citizens Advice in England and Wales and Citizens Advice Scotland in Scotland, the programme offers domestic energy consumers and frontline workers (both paid workers and volunteers) the opportunity to attend an information session on getting a better deal on their energy bills. These session notes supplement the EBD booklet and provide facilitators with additional information which could be useful during an EBD session. The notes have been updated for the 2014-15 EBD campaign.
You can view all EBD materials including the EBD 2013/14 evaluation report on the Citizens Advice Bureau.