- Publication date
- 1st April 2016
- Information type
- Policy area
It is important that network licensees engage with stakeholders and help address consumer vulnerability – the RIIO-ED1 Stakeholder Engagement and Consumer Vulnerability (SECV) Incentive drives network companies to do this.
We issued a notice on this guidance on 2 March 2016, and considered the responses we received. This direction formally issues the SECV Guidance document.