- Publication date
- 7th June 2018
- Information type
- Policy area
Ofgem has decided to close its investigation into SSE’s compliance with its obligations under the gas and electricity supply licences (Standard Licence Conditions 25C (Domestic Standards of Conduct; superseded by SLC 0 on 10 October 2017) and 31A.9.
The decision was taken following agreement for SSE to pay £1m redress to the Voluntary Redress Fund. For more details of the Voluntary Redress Fund please see Energy Saving Trust.