News & Blog

Latest news & press releases

  • Published: 20th Feb 2020
  • Press releases
  • Electricity - distribution, Enforcement
  • 0 Associated documents

Investigation into Western Power Distribution’s priority service register obligations

Ofgem launches investigation into Western Power Distribution’s obligations to its priority service register customers.

  • Published: 12th Feb 2020
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

New customer compensation payments to further improve switching

From 1 May consumers will automatically receive £30 if they experience delays or mistakes when switching supplier.

  • Published: 11th Feb 2020
  • Press releases
  • Enforcement
  • 0 Associated documents

Ofgem orders Outfox the Market to make Feed-in Tariffs payment

Ofgem is issuing Outfox the Market (Foxglove Energy Supply Ltd) with a provisional order, compelling the supplier to pay £602,930 in full for the Feed-in Tariffs (FIT) scheme by Wednesday 12 February 2020. 

  • Published: 7th Feb 2020
  • Press releases
  • Electricity - distribution, Electricity - retail markets, Electricity - transmission, Gas - distribution, Gas - retail markets, Gas - transmission
  • 0 Associated documents

Energy network company annual reports 2018-19

Ofgem publishes network company annual reports for 2018-19.

  • Published: 7th Feb 2020
  • Press releases
  • Domestic consumers, Electricity - retail markets, Electricity - wholesale markets, Gas - retail markets, Gas - wholesale markets
  • 0 Associated documents

Savings on energy bills for millions as price caps fall

The default price cap, which protects around 11 million households, is set to fall from £1,179 to £1,162 for the summer period (April - September). The pre-payment meter cap, which protects a further 4 million households, will fall from £1,217 to £1,200 per year for the same six month period.

  • Published: 3rd Feb 2020
  • Press releases
  • Electricity - distribution, Electricity - offshore transmission, Electricity - retail markets, Electricity - transmission, Electricity - wholesale markets, Environmental programmes, ECO, Domestic RHI, Non-Domestic RHI, FIT, REGO, RO, CCL, WHD, GER, SEG, Gas - distribution, Gas - retail markets, Gas - transmission, Gas - wholesale markets
  • 0 Associated documents

Rewiring Britain for a net zero future: Ofgem publishes Decarbonisation Action Plan

On his first day in office, Ofgem’s new chief executive Jonathan Brearley has launched Ofgem’s Decarbonisation Action Plan.

  • Published: 30th Jan 2020
  • Press releases
  • Electricity - distribution, Electricity - transmission
  • 0 Associated documents

Ofgem responds to National Audit Office report on electricity networks

Ofgem’s statement of response to the National Audit Office report on electricity networks.

  • Published: 29th Jan 2020
  • Press releases
  • Enforcement
  • 0 Associated documents

Ovo Energy to pay £8.9 million for communications and billing issues

Ovo Energy to pay £8.9m for mischarging customers, and giving them inaccurate or incomplete information

  • Published: 29th Jan 2020
  • Press releases
  • Enforcement
  • 0 Associated documents

Utility Warehouse to pay £650,000 for price cap overcharging

Utility Warehouse is to refund and compensate 3,430 Warm Home Discount customers with £450,000 after it overcharged them, due to a system error, when the price cap was applied.

  • Published: 28th Jan 2020
  • Press releases
  • Business consumers, Domestic consumers, Electricity - offshore transmission, Electricity - retail markets, Electricity - transmission, Electricity - wholesale markets
  • 0 Associated documents

Ofgem opens investigation into National Grid and Scottish Power Transmission over delivery and ongoing operation of the Western HVDC subsea cable

Ofgem has launched an investigation into National Grid Electricity Transmission plc and SP (Scottish Power) Transmission plc for the delivery and operation of the Western high-voltage direct current (HVDC) subsea cable.

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