Scheme contacts: RO

This page contains contact details for the enquiry lines and offices related to the Renewables Obligation (RO).

If you can’t find the information you need, please email our general enquiries address and we’ll put you in touch with the right person.

Scheme queries

Please note the Renewable Electricity phone line will be closed from 12.30pm on Friday 21st September until 9am on Tuesday 25th September 2018 due to the September weekend public holiday. The line will also be closed from 12.30pm on 2nd October until 10am on 4th October. Please send any queries to the Renewable team on and we will get back to you as soon as we can.

If you have questions relating to the administration of the RO, please contact our Renewables team:


Tel: 020 7901 7310

Government policy

If you have any comments on government proposals or policy relating to the RO, please contact the Department for Business, Energy and Industrial Strategy (BEIS):


Tel: 020 7215 5000

Counter fraud

We take allegations of fraud very seriously. To find out how to report suspected fraud within an environmental or social scheme, or to learn more about our role in preventing fraud, please see our Counter Fraud section.

HM Revenue and Customs

For enquires related to taxation, please contact HM Revenue and Customs:

Email: Contact form

Telephone: 0300 200 3700

Textphone: 0300 200 3319

Social media

If you’re interested in new publications about the scheme, we recommend that you follow us on Twitter @ofgem_schemes and on LinkedIn.