Metering
Includes regulations, consultations and guidance on metering.
We set rules suppliers must follow to install and maintain energy meters so that customers can monitor their usage and get accurate bills.
News and insight
View all metering news and insightMetering guidance
Licence guide: metering, billing and payments
This is a guide to the supply licence rules that apply to energy suppliers in relation to metering, billing and payments processes.
- Published:
- Content type:
- Guidance
Involuntary prepayment meter decision
Ofgem's decision on new rules for suppliers in relation to involuntary prepayment meters.
- Published:
- Content type:
- Decision
Related licence conditions
Licence condition numbers refer to the electricity supply licence and the gas supply licence.
- Condition 21: Billing frequency and accuracy
- Condition 21BA: Back-billing
- Condition 28: Prepayment meters
Metering publications
Includes licensing guidance, policy, news and insight.