Investigation into E.ON’s, Scottish Power’s and Scottish and Southern Energy's compliance with the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

Investigation
  • Open
  • Decision proposed
  • Closed
Dyddiad cyhoeddi
Closed date
Company
SSE E.ON UK Plc
Penderfyniad
Decision to close the Investigation into E.ON’s, Scottish Power’s and Scottish and Southern Energy's compliance with the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

Ofgem investigated Scottish Power’s, E.ON’s and Scottish and Southern Electric’s compliance with the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008.

Having reviewed the evidence obtained, Ofgem decided not to pursue any further enforcement action in this matter.