Gas supply
Includes regulations, consultations and guidance for gas suppliers.
Suppliers sell gas direct to consumers, while also providing accurate and timely bills, good customer service and support for anyone who needs extra help.
Gas supply publications
Includes licensing guidance, policy, news and insights.
Help understanding your licence conditions
- Introduction to the supply licences
- Standards of conduct
- Marketing and sales
- Tariffs and contracts
- Information for consumers
- Switching
- Safety and vulnerable consumer protections
- Metering, billing and payments
- Smart metering
- Interactions with Ofgem and other industry participants