Gas and electricity distribution network operators (DNOs) run the local gas pipes and cables that serve your home.
Some Independent Distribution Network Operators (IDNOs) also own parts of the network located in areas covered by the DNOs. IDNO networks are usually extensions to the DNO networks and serve new housing and commercial developments.
DNOs and IDNOs don't supply energy to you or directly bill you for the gas and electricity you use, so you shouldn't contact them about your energy bills. But you may want their details if you need to get or alter a gas or electricity connection to the mains, or if you're not sure who supplies your property.
- For information about moving an energy meter, see Understand your energy meter.
Find my local gas or electricity network operator
Different companies operate different regions of the local distribution network. Select a link to see who this is in your area.
- For DNO contact details and to search using your postcode, visit the Energy Networks Association website: Who is my network operator? (opens another website)
- For a list of independent connection providers, see the Lloyds register providers list.
More energy connections guides
- Power cuts: Help and compensation
- Who is my gas or electricity supplier?
- Get or alter a gas or electricity connection
- The energy network: how it works for you
- Complain about a gas or electricity bill or supplier