RIIO policy challenge groups

When we first established the RIIO network price control framework, we put greater emphasis on network companies engaging with their stakeholders to ensure consumers are at the heart of their business plans.

Here you can find information and outputs from the independent panels supporting policy development of the RIIO price controls.

RIIO-2 enhanced stakeholder engagement 

For RIIO-2 we want to see further improvements in customer engagement. This is so consumers have a stronger voice in challenging each network company on how their needs and views are accounted for in company business plans, and to drive companies to align their plans with rapidly changing needs.

To this end, we have published guidance on our RIIO-2 enhanced stakeholder engagement policy.

We have also set up an independent RIIO-2 challenge group:

Agendas, presentations and reports from our enhanced engagement can be accessed in the publications feed below.

Network and System Operator groups

Network companies and the electricity system operator have additionally set up their own independently chaired groups:

Gas distribution customer engagement groups

Gas transmission user groups

Electricity transmission user groups

System operator user groups

Key reports

Jan 2020: RIIO-2 Independent Customer Engagement Groups and User Groups report on energy network company business plans for RIIO-2

Jan 2020: RIIO-2 Challenge Group Independent Report to Ofgem

RIIO-1 Consumer Challenge Group 

The Consumer Challenge Group acts as a ‘critical friend’ to Ofgem to help ensure that price control determinations are in the best interests of existing and future consumers.

Members provide inputs and challenge which might not come through other means, such as primary consumer research.

The group is not a decision-making body, but acts in an advisory capacity to help inform our decision making processes.

Consumer Challenge Group members

RIIO working groups and events

For working group information and events supporting each price control, see:

Publications and updates

  • Published: 24th Jan 2020
  • Reports and plans
  • 1 Associated documents
On 20 January 2020, the RIIO-2 Challenge Group submitted its independent report to Ofgem on RIIO-2 Business Plans. Stakeholders may wish to consider these reports for RIIO-2 Open Hearings.

  • Published: 3rd Jan 2020
  • Reports and plans
  • 0 Associated documents
On 23 December 2019, the Customer Engagement Groups and User Groups submitted their independent reports to Ofgem on RIIO-2 Business Plans. Stakeholders may wish to consider these reports for RIIO-2 Open Hearings.

  • Published: 26th Nov 2019
  • Guidance
  • 3 Associated documents
The RIIO-2 Enhanced Stakeholder Engagement Guidance document has been updated to provide information on RIIO-2 Open Hearings. Chapter 3 of the document provides details on open hearings.

  • Published: 29th Apr 2019
  • Agendas, minutes and presentations
  • 0 Associated documents
See our document which provides biographies on all members of the RIIO-2 Challenge Group.

  • Published: 28th Feb 2019
  • Agendas, minutes and presentations
  • 1 Associated documents
This document sets out the priorities and forward work plan of the RIIO-2 Challenge Group. This document may be updated from time to time.

  • Published: 6th Feb 2019
  • Agendas, minutes and presentations
  • 2 Associated documents
Meeting materials from the RIIO-2 Innovation Stakeholder Workshop held in London on 5 February 2019.

  • Published: 11th Jan 2019
  • Agendas, minutes and presentations
  • 1 Associated documents
Minutes of the RIIO-2 Challenge Group which took place on 17 and 18 December 2018.

  • Published: 11th Jan 2019
  • Agendas, minutes and presentations
  • 1 Associated documents
Minutes of the RIIO-2 Challenge Group which took place on 29 and 30 November 2018.

  • Published: 29th Nov 2018
  • Agendas, minutes and presentations
  • 1 Associated documents
See our document which sets out the Terms of Reference for the RIIO-2 Challenge Group.

  • Published: 26th Oct 2018
  • Agendas, minutes and presentations
  • 1 Associated documents
Notice of RIIO-2 Workshop 2 Business Plans on 5 November 2018.

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