When we first established the RIIO network price control framework, we put greater emphasis on network companies engaging with their stakeholders to ensure consumers are at the heart of their business plans.
Here you can find information and outputs from the independent panels supporting policy development of the RIIO price controls.
RIIO-2 enhanced stakeholder engagement
For RIIO-2 we want to see further improvements in customer engagement. This is so consumers have a stronger voice in challenging each network company on how their needs and views are accounted for in company business plans, and to drive companies to align their plans with rapidly changing needs.
To this end, we have published guidance on our RIIO-2 enhanced stakeholder engagement policy.
We have also set up an independent RIIO-2 challenge group:
Agendas, presentations and reports from our enhanced engagement can be accessed in the publications feed below.
Network and System Operator groups
Network companies and the electricity system operator have additionally set up their own independently chaired groups:
Gas distribution customer engagement groups
Gas transmission user groups
Electricity transmission user groups
- National Grid Electricity Transmission
- Scottish Power Energy Networks
- Scottish & Southern Energy Networks
System operator user groups
RIIO-1 Consumer Challenge Group
The Consumer Challenge Group acts as a ‘critical friend’ to Ofgem to help ensure that price control determinations are in the best interests of existing and future consumers.
Members provide inputs and challenge which might not come through other means, such as primary consumer research.
The group is not a decision-making body, but acts in an advisory capacity to help inform our decision making processes.
RIIO working groups and events
For working group information and events supporting each price control, see:
- Events and working groups (RIIO-T2) - electricity and gas transmission price control 2021-2026
- Events and working groups (RIIO-GD2) - gas distribution price control 2021-2026
- Events and working groups (RIIO-ED2) - electricity distribution price control 2023-2028
- Events and working groups (RIIO-1) - current price controls