The Retail Market Review - Updated domestic proposals

Consultation
  • Upcoming
  • Open
  • Closed (awaiting decision)
  • Closed (with decision)

Publication date

Closing date

Industry sector

Supply and Retail Market

This document sets out our updated proposals to ensure the domestic retail energy market is simpler, clearer and fairer for consumers.

Respond name

Joseph Baddeley

Respond email

Main document

The Retail Market Review - Updated domestic proposals

Subsidiary documents

Options for cheapest tariff messaging on customer communications
Price Increase Notification Letters, Summary Box on Bills, Tariff Information Labels and Annual Statements
Consumer engagement with the energy market, information needs and perceptions of Ofgem
Ofgem Information Improvements: Implementation Guidelines
Supplementary appendix to: The Retail Market Review - Updated domestic proposals
The Retail Market Review - Draft Impact Assessment for the updated domestic proposals
Draft domestic licence conditions for the Retail Market Review proposals
Consumer research and collaborative engagement on the proposed Standards of Conduct - Domestic Customers
Consumers' views of price comparison guides and tariff structures
Customer Engagement with the Energy Market - Tracking Survey 2012
Prompting engagement with and retention of written customer communications
British Gas Consumer Initiatives
E.ON Consumer Initiatives
EDF Energy Consumer Initiatives
RWE npower Consumer Initiatives
ScottishPower Consumer Initiatives
SSE Consumer Initiatives
Consumer views on Tariff Comparison Rates

Response documents

Co-operative Energy Response
Consumer responses
Age UK response
British Gas - Cover letter
British Gas - Appendix A
Consumer Focus response
ESRC Centre for Competition Policy response
Ebico response
Ecotricity response
EDF Energy response
Energy Action Scotland response
Energy UK response
EON Energy response
Good Energy response
iChoosr response
National Energy Action response
Ombudsman Services response
Onzo response
RWE Npower - Cover letter
Stephen Littlechild response
Scottish Power response
SSE - Cover letter
SSE - Executive Summary
Utilita response
Which? response

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