What are Consumers’ Experiences with Energy During the Covid-19 Emergency?

Publication date
5th May 2020
Information type
Policy area

In April 2020, Ofgem started measuring some of the impacts of social distancing on domestic energy consumption, financial well-being and what concerns energy consumers have about managing bills or contacting suppliers. 

Data was collected from a poll of domestic energy bill payers living in Great Britain commissioned by Ofgem and carried out by Ipsos-Mori.