Energy Company Obligation (ECO)

This page includes all the key documents and information on the ECO4 scheme as well as contacts for further information if you can’t find it here.

Contacts, guidance and resources

Counter Fraud

We take allegations of fraud seriously. To find out how to report suspected fraud, and our role in preventing it, please see our section on Counter fraud.


We want you to be happy with the services you receive. If you are unhappy you may want to make a complaint.  Find out how to complain about Ofgem.

If you have a complaint about your installation please see the complaints process web page.