A tariff which guarantees that the price per kWh for gas/electricity will not rise beyond a certain level for a fixed period.
The presentation of unit rate, or a fixed monthly/daily amount that you pay your electricity/gas supplier for maintenance and other costs, such as maintaining connection to the power network.
The Clean Heat Grant scheme (CHG) is a proposed government grant scheme designed to help increase deployment of low-carbon heating technologies. Targeted at households and small non-domestic buildings, the scheme will offer upfront capital grants to enable the installation of heat pumps and, in limited circumstances, biomass boilers.
A set of guidelines and principles to be followed by members of some profession, trade, or group. In this case, energy suppliers.
Offshore transmission licences are granted to companies to operate the pipes, cables and other assets that transport energy generated offshore to Britain's mainland.
Licences are granted through a competitive tender process which we manage. In doing so, we make sure that generators are partnered with the most efficient and competitive players in the market. This should result in lower costs and higher standards of service for power generators and, ultimately, consumers.
Usually refers to a period of time after the consumer has entered into a contract or signed up to a tariff during which they can reverse their decision without incurring any cancellation fees.
The charges for supply of electricity/gas combined with all other terms and conditions that apply, or are in any way linked, to a particular type of contract for the supply of gas/electricity to a domestic customer excluding certain matters such as dual fuel discounts, variations in charges relating to payment method, appropriate surcharges and optional additional services or products.
The part financing of one product or activity by another.