Consultation on getting an electricity connection when the network is constrained

The service that distribution network operators (DNOs) provide should meet the needs of their connection customers. We therefore introduced a new Incentive on Connections Engagement (ICE) which requires DNOs to engage effectively with their customers. DNOs submitted their ICE plans for 2015-2016 to us on 31 May 2015. We asked for views on these in our open letter of 7 July 2015 and the responses we received informed our assessment of each DNO’s submission.

We are now asking for further views from stakeholders on how effective each DNO has been at engaging with customers and in developing plans to deal with constraints on their network.

This consultation has closed and was not progressed further.