Consultation on a draft Direction to modify the Smart Meter Installation Code of Practice (SMICoP)
- Publication type:
- Consultation
- Publication date:
- Closed date:
- 08 October 2019
- Status:
- Closed (with decision)
- Topic:
- Metering
- Subtopic:
- Smart meters
Decision:
We are proposing this modification because we expect that improved transparency on supplier performance, through the publication of customer survey results, will make suppliers more accountable for their actions and decisions, and lead to an overall improved consumer experience during the smart meter installation process. We also expect to see improvements in the quality of data through the introduction of additional scrutiny.
Respond name
Raymond Elliot