Avro Energy Limited (“Avro”) ceased trading on 22 September 2021 and its licences to supply gas and electricity were revoked as 26 September 2021. As a result, the provisions of the Provisional Order, issued to Avro on 14 September 2021, are no longer in effect.
Avro’s customers have been transferred to Octopus Energy under the Supplier of Last Resort (SoLR) process. If you would like any further information regarding the SoLR process and how this is being managed please see: Avro Energy customers: Your questions on new supplier Octopus Energy | Ofgem.
Provisional Orders are issued in certain circumstances in accordance with the statutory framework and where certain conditions are satisfied. Further information regarding Provisional Orders is contained within our Enforcement Guidelines.
For information relating to this Provisional Order, please see the documents below.