Tripartite Group Engagement Diagram
Reports, plans and updates
Publication date
Industry sector
Supply and Retail Market
Related links
Following the successful collaborative approach taken in 2016, Citizens Advice, Ofgem and Ombudsman Services have shared a joint ambition to work in a streamlined and collaborative fashion, making the best use of our data, skills and powers to better protect the interests of energy consumers. In 2017 a tripartite engagement format was set up, where the three organisations work together to identify key themes and issues to be tackled jointly, provide better information to consumers, and achieve a stronger impact through coordinated supplier engagement.