- Publication date
- 28th September 2016
- Information types
- Policy areas
Change Request 036 (“CR036”) proposes to create “Section C” within the SMICoP containing Monitoring and Compliance Customer Survey Specification and enshrining them into the SMICoP obligations. Decisions on any changes to the specification would then be made via the SMICoP change Management Process.
The Authority gave approval of this change request on 27 September 2016