Media enquiries

If you are a member of the media and have an enquiry, please contact one of our media officers below. We have a wide range of responsibilities, so each member specialises in different aspects of our work. Please direct your query to the relevant contact where possible.

Please note: the media office deals with calls from the media only. If you are not a member of the press, please visit our Contact us page.


Retail energy market

Michelle Amos


Tel: 020 7901 1881

Mobile: 07785 695 810


Retail energy market and network price controls.

Ruth Somerville / William Staynes


Tel: 0207 901 7460

Mobile: 07990 139 504


Retail energy market, including smart meters

Michael Anderson


Tel: 0207 901 7079

Mobile: 07387049730


Energy systems, including decarbonisation

Stephen Roberts


Mobile: 07990 139516


Energy systems, including decarbonisation

Ben Tritton


Tel: 0203 263 9915

Mobile: 07388 851167


Out-of-hours media enquiries

This number is for media enquiries only. If you have an urgent media enquiry outside office hours please contact the duty press officer on 0792 882 9894

General enquiries (non-media)

If you are an energy customer looking for help and advice, including complaints about energy firms, please see our energy advice for household consumers section. Citizens Advice also provides a free, impartial helpline service across a range of issues on 0808 223 1133.

We also regularly share news and post general advice to help consumers get the most out of their energy services via our @Ofgem twitter and Facebook pages.

If you have an enquiry or complaint relating to Ofgem’s policies or functions, contact us at or on 020 7901 7295.

For all other non-media related enquiries, please visit our Contact us page.