For out-of-hours media enquiries, please contact the duty media officer on 020 3263 9996.
Please note: the media team deals with calls from the media only. If you are not a member of the media, please visit our Contact us page.
General enquiries (non-media)
If you are an energy customer looking for help and advice, including complaints about energy firms, please see our energy advice for household consumers section. Citizens Advice also provides a free, impartial helpline service across a range of issues on 0808 223 1133.
For all other non-media related enquiries, please visit our Contact us page.